Columns

Peter Crosa of Atlanta, Ga. received an assignment for lightning damage to an insured’s ceiling and roof. While lightning stikes... Read More

Consumer advocate and owner of Pinnacle Insurance, Steve Desino, had an insured call after returning from a week’s vacation to... Read More

Based on the PLRB seminar presentation on Reservation of Rights Letters by Veronica M. Bates, Hermes Sargent Bates, LLP and... Read More

Mike Dwyer, president, Sinclair-Dwyer and Co. recounted an auto-medical payments claim filed by a woman due to injuries sustained by... Read More

The winner is, Joan E Quagenti, M.Ed., ITP training/communications manager, account service and sales operations, Blue Cross Blue Shield of... Read More

In most states, insurance companies are required to offer uninsured motorist (UM) and underinsured motorist (UIM) coverage as part of... Read More

In a typical property loss situation the insured’s personal dwelling sustains damage. The insurance company may offer the insured to... Read More

Today’s claims environment extensively differs from that of past years. And the decision makers in claims today differ from those... Read More

No easy task lay before anyone attempting to make accurate claims projections. One hurricane over Miami and any reasonable forecasts... Read More