Carriers across North America are reporting higher claims complexity and rising costs as medical inflation, litigation behavior and emerging AI‑enabled...
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AI & Technology
American International Group said it made substantial progress in artificial intelligence within the last year, and the technology’s outcomes and...
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The Travelers Companies announced the launch of AI Claim Assistant, a fully agentic intelligent voice service to handle customer claim...
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Hackers and other criminals can easily commandeer computers operating open-source large language models outside the guardrails and constraints of the...
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At FM, claims managers and claims professionals are taking a “trust-but-verify” attitude about the integration of artificial intelligence into their...
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American workers adopted artificial intelligence into their work lives at a remarkable pace over the past few years, according to...
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Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company’s...
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Elon Musk is seeking up to $134 billion from OpenAI and Microsoft, saying he deserves the “wrongful gains” that they...
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Publishers Hachette Book Group and Cengage Group asked a California federal court on Thursday for permission to intervene in a...
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One thing that experienced adjusters will probably tell you about learning to be a better claims handler is to get...
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