user agreement News

Uber Can’t Force Massachusetts Crash Victim to Arbitration

Uber cannot compel a passenger seriously injured in a crash involving an Uber driver to go to arbitration over his $63 million damages claim without a trial. Citing a 2021 state high court ruling that also went against Uber, a …

State Appeals Court Invalidates Uber’s Hyperlinked User Arbitration Pact

An arbitration agreement buried behind a hyperlink that does not give consumers clear notice they are waiving their right to a jury trial when they agree to the company’s terms and conditions is not valid, a Pennsylvania appeals court has …