A former senior claims examiner for the Kaiser Permanente health plan in California was booked into jail last week on a mail fraud charge stemming from $7 million in invoices that he approved from five private investigation firms. Federal prosecutors …
A new survey highlights opportunities for North American property/casualty insurers to better utilize property claims third party services. Commissioned by BrightClaim, a national claims services provider, and conducted by Ward Group, a provider of benchmarking and best practices studies to …
This article is part one in a three part series on outsourcing claims handling. Recent discussion on social media sites suggests claims outsourcing may be a new trend; however, industry experts say outsourcing some or all aspects of claims handling …