AF Group Claims Exec Embracing AI, But He Won’t Measure Success by Replacing People May 21, 2025 By Don Jergler AF Group has embraced the use of artificial intelligence in its claims operations, but the person overseeing its implementational has...
This E&S Carrier is Implementing Natural Language Processing, New Claims Tech April 29, 2025 By Terynce Garner At AM Specialty Insurance Co., Nishad Lad, head of data and software development, has been placed at the forefront of...
How A Long-Lived Super-Regional Carrier is Implementing AI in Claims April 1, 2025 By Don Jergler Identifying the needs and pain points of customers and then developing solutions to better service them and other company partners—those...
Survey Shows Declining Consumer Confidence in AI for P/C Insurance February 26, 2025 The number of Americans that think it’s a good idea for property/casualty insurers to leverage artificial intelligence is headed down,...
The War on Wildfires Is Going High-Tech December 27, 2024 By William Ralston Last December, a farmer was burning dry grapevines in his vineyard in Deir Mar Moussa, a hill town a dozen...
Leveraging Artificial Intelligence in Claims Processing: A Balanced Perspective July 11, 2024 By Chandariah Sharmila Devi Imagine a world where insurance claims are processed instantly with accuracy and minimal manual intervention. Yes, that is the promise...
A Human Touch is Key to Building an Effective Touchless Claims Environment June 14, 2024 By Clayton Matthews In today’s fast-paced, digital world, the insurance industry is undergoing a rapid transformation, and the way insurance claims are being...
3 Emerging Risks: AI-Driven Civil Unrest, Heavy EVs, Solar Panel Safety February 26, 2024 By Lee Shavel Technology is poised to take over traditional markets and is rapidly creating new ones. For example, this trend is evidenced...
Claims People: Sedgwick, Berkshire Hathaway Specialty and Philadelphia Insurance January 3, 2024 Sedgwick Promotes Tech Leader Sedgwick has appointed Leah Cooper as global chief digital officer, a new position. Cooper will lead...
Driverless Vehicles on Limited Routes Bump Along Despite Robotaxi Scrutiny December 13, 2023 By Abhirup Roy SAN FRANCISCO —A quest for lower costs and efficiently moving goods and groups of people is pushing demand for driverless...