Carriers Using AI for Claims But Adoption is Fragmented, Report Shows March 4, 2026 By Don Jergler Excitement about adopting artificial intelligence technology is palpable in the insurance industry, but the reality is that while most carriers...
Gallup Poll Shows How Americans Are Using AI at Work January 28, 2026 By Matt O'brien and Linley Sanders American workers adopted artificial intelligence into their work lives at a remarkable pace over the past few years, according to...
Nationwide Spending $100M on AI to Beef up Claims Efficiency, Customer Experience December 31, 2025 By Mayra Salazar When an insurance giant like Nationwide undertakes a revamp of its claims operation with artificial intelligence and new technology, there...
Insurance AI Demo Day Calendar Announced December 19, 2025 Wells Media Group Inc. today announced the 2026 Insurtech + AI Demo Day events calendar, a lineup of virtual events...
AF Group Claims Exec Embracing AI, But He Won’t Measure Success by Replacing People May 21, 2025 By Don Jergler AF Group has embraced the use of artificial intelligence in its claims operations, but the person overseeing its implementational has...
This E&S Carrier is Implementing Natural Language Processing, New Claims Tech April 29, 2025 By Terynce Garner At AM Specialty Insurance Co., Nishad Lad, head of data and software development, has been placed at the forefront of...
How A Long-Lived Super-Regional Carrier is Implementing AI in Claims April 1, 2025 By Don Jergler Identifying the needs and pain points of customers and then developing solutions to better service them and other company partners—those...
Survey Shows Declining Consumer Confidence in AI for P/C Insurance February 26, 2025 The number of Americans that think it’s a good idea for property/casualty insurers to leverage artificial intelligence is headed down,...
The War on Wildfires Is Going High-Tech December 27, 2024 By William Ralston Last December, a farmer was burning dry grapevines in his vineyard in Deir Mar Moussa, a hill town a dozen...
Leveraging Artificial Intelligence in Claims Processing: A Balanced Perspective July 11, 2024 By Chandariah Sharmila Devi Imagine a world where insurance claims are processed instantly with accuracy and minimal manual intervention. Yes, that is the promise...