March 10, 2020
A federal appellate court threw out most of the claims by automotive body shops in Indiana, Utah and Mississippi that alleged that major insurers violated anti-trust laws and engaged in anticompetitive practices by steering policyholders to “approved” shops. The 11th …
February 5, 2020
Auto body shop owners may know better than anybody how well insurance companies take care of their customers. A report card released this week by an industry publication suggests that if you’re looking for exceptional results, don’t look to the …
January 31, 2020
I shudder at the thought that an algorithm developed by artificial intelligence will allow the insurance industry to no longer spread the risk among all policyholders, but stick it to the few whom the data points identify as the most …
November 18, 2019
When managers of the Villas at Winding Ridge in Indianapolis asked a contractor to assess the condition of the 33 roofs in the condominium complex, they learned that a hailstorm the year before had damaged soft metal parts, fascia and …
August 15, 2019
Some bears can balance balls on their noses and some elephants can perch on pedestals, but that doesn’t make them domestic animals. On that principle, the Arizona Court of Appeals revived a claim against State Farm Fire and Casualty Co. …
July 2, 2019
An insurer’s payment of the appraisal value after disputing a claim does not establish that it was liable, nor does that payment prevent a policyholder from pursuing penalties under the Prompt Payment of Claims Act, a split Texas Supreme Court …
June 14, 2019
The nation’s largest insurer has stepped up its investment in telematics, announcing this week an upgrade to its usage-based insurance program that allows policyholders to check on their driving habits trip-by-trip instead of waiting for a periodic score card. State …
April 29, 2019
Two insurance carriers filed separate lawsuits last week against medical doctors and their pain-management clinics, accusing them of submitting bills for unnecessary medical procedures performed on vehicle-accident victims. State Farm Mutual Auto Insurance Co. filed suit in the U.S. District …
February 12, 2019
Louisiana’s largest auto insurer will cut its rates starting in April by an average of 3.2 percent for its roughly 1 million Louisiana policyholders. Insurance Commissioner Jim Donelon announced the rate decrease for State Farm on Thursday. It’s the company’s …
January 29, 2019
A new report ranks Missouri near the bottom of all states for driver safety laws, at a time when distracted driving is happening at a high rate. Advocates for Highway and Auto Safety, a national roadway safety coalition, has released …