J.D. Power Finds Auto Claims Customers Happier than Ever October 25, 2019 A consumer survey found that claims handlers for U.S. auto insurers have the highest customer satisfaction levels ever recorded, J.D....
What’s Driving Repair Cycle Time? December 1, 2016 By Susanna Gotsch This post is part of a series sponsored by CCC Information Services. Numerous studies have been completed over the years...