LexisNexis: ‘Somewhat Satisfied’ Auto Claimants Often a Flight Risk for Insurers June 8, 2023 By Jim Sams An auto claims experience that leaves the policyholder “somewhat satisfied” may not be good enough to keep that customer from...
Survey: Policyholders Want Digital Tools, Omni-Channel Experience From Workers’ Comp Insurers November 17, 2017 Technology is changing how small business owners interact with their insurance carriers, according to a new study from EMPLOYERS, a...