Kevin Quinley News

The Impact of the Keodalah Decision on Insurers, Adjusters

A Washington Court of Appeals decision earlier this year that ruled adjusters can be named individually in bad faith lawsuits has raised concerns among adjusters and insurers across the country, according to Kevin Quinley, founder and principal of Quinley Risk …

Industry Expert Shares Thoughts on Virtual Reality Liability Exposures

As more tech companies release virtual reality (VR) products, the impact on insurance is a growing concern. Kevin Quinley, founder and principal of Quinley Risk Associates, said the industry can look to claims and lawsuits involving video games to get …

What to Look for When Shopping for a Quality Claim Service

When looking to hire a third party vendor or administrator to handle claims, it’s important to consider the experience and history of not just the company, but also the claims handlers. That’s according to Kevin Quinley, founder and principal of …

Tips on Navigating the Independent Counsel Bad Faith Minefield

The decision to hire independent counsel on a claim can be wrought with pitfalls, according to Kevin Quinley, founder and principal of Quinley Risk Associates. During an interview with Claims Journal for his Claims Insights podcast series, he offered six …

Tips on Setting Goals for 2018

With the start of the new year only a few days away, health and fitness goals tend to get the most attention. But for those working in claims that want to climb the ladder, it’s important to contemplate work goals, …

The 7 Habits of Highly Effective Coverage Adjusters

Good coverage adjusters don’t keep score of coverage denials and consider the policyholder, underwriter and agent perspectives when reviewing coverage, according to Kevin Quinley, founder and principal of Quinley Risk Associates. Quinley, who has nearly four decades of claims handling …

The Impact of Autonomous Cars on Claims

Fewer auto adjusters, more product liability claims and changes to crash investigations are just some of the changes that may occur as self-driving cars take to the road, according to Kevin Quinley, founder and principal of Quinley Risk Associates. In …

How Managing Interruptions Can Boost Productivity

To anyone handling claims, interruptions are a constant frustration that must be dealt with on a daily basis. According to Kevin Quinley, founder and principal of Quinley Risk Associates, interruptions can prove fatal to adjuster productivity. In a Claims Insights …

Implementing Claims Best Practices Requires Careful Thought

While having claims best practices can benefit an insurer, it’s important that claims management review and evaluate their reasonableness on a regular basis, according to Kevin Quinley, founder and principal of Quinley Risk Associates. In a recent Claims Journal podcast …

How Drones Will Impact Claims

Drones may be a game changer for claims investigations and processing, said Kevin Quinley, founder and principal of Quinley Risk Associates. In a Claims Insights podcast interview with Claims Journal, he discussed the transition in the use of drones from …