Ken Oswald News

Basic Claims Handling Fundamentals for Uninsured Motorist Claims

Most personal line automobile insurance companies experience a low frequency of uninsured motorist bodily injury claims. This low frequency, along with a lack of adjuster training, infrequent supervisor oversight and inadequate experience could be a formula for disaster. A well …

Thorough Investigation Key to Successful Claims Handling

A thorough claims investigation includes a review of coverage, negligence and damages, according to Barbara J. Mandell, an experienced California insurance defense attorney and Ken Oswald, regional vice president of claims for Access General Insurance Company, Inc. “The Insuring agreement …