Advanced analytics is a game changer and the biggest risk to insurers is doing nothing with the data they collect. That’s according to Kimberly Holmes, managing director of XL Catlin Group and XL Catlin Leadership Council, who explained the value …
Earlier this year, Fitch Ratings reported that the commercial auto insurance market suffered its fifth consecutive year of underwriting losses in 2015. The commercial auto combined ratio averaged 106 percent from 2011-2015, Fitch reported. According to James Auden, managing director …
Emerging risks associated with the sharing economy and new technology pose new challenges for insurers, according to members of the International Association of Claim Professionals (IACP) who sat down with Claims Journal for an exclusive interview. Marc Karnell, global head …
Claim professionals gain invaluable insight from education and networking opportunities, according to industry experts who spoke with Claims Journal in exclusive interviews during the International Association of Claim Professionals (IACP) 47th annual conference in Sonoma, Calif., in September. The conference …
In an exclusive interview with Claims Journal, Dhara Patel, president of the P&C Division at American Claims Management, offers insight into the untapped market of working mothers in recruiting new employees. Earlier this year, the Insurance Information Institute reported that …
A blessing and a curse is how one industry expert described social media in relation to claims handling. While another said it offered a way for insurers and claims departments to voice accomplishments. Social media has benefits for the industry, …
During the annual International Association of Claims Professionals (IACP) conference held in Sonoma recently, Claims Journal hosted an executive roundtable with board members to discuss carrier/broker efficiency from the claims perspective. Peter Fennell, managing director of Aon Benfield and immediate …
With the expected exodus of thousands of skilled claims professionals within the next few years, concern is growing among insurers in how to best address the need for experienced claims employees. In an exclusive claims executive roundtable with Claims Journal, …
In an exclusive interview with Claims Journal, Brian Gainer, a presenter at this year’s annual International Association of Claim Professionals’ conference held recently in California, discussed the issues that surround a high profile event like the 2014 deadly police shooting …