homeowner claims customer satisfaction News

J.D. Power: Insurers Gain High Marks After Hurricanes Florence, Michael

After the two recent billion-dollar disasters struck the southeast this fall, the nation’s largest property/casualty insurers responded by deploying their CAT response teams to the affected areas. J.D. Power surveyed consumers affected by the storms to understand which insurance companies …

J.D. Power: Good Communication Drives Property Claims Customer Satisfaction

Overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high, despite record-high property losses following a spate of hurricanes, earthquakes and fires in North America. That’s according to the J.D. Power 2018 U.S. Property Claims …

Report: Despite Record Storm Losses, Homeowner Claims Customer Satisfaction Increases

Overall customer satisfaction with the property claims experience has significantly increased from last year, despite a record number of catastrophic storms and some of the largest payouts ever in 2011, according to the J.D. Power and Associates 2012 U.S. Property …