As InsurTech Takes Over, Insurers Must Train the Humans that Remain June 7, 2019 By Jim Sams CHICAGO — As technology eliminates claims jobs through automation, insurers will need to build new skill sets for the employees...
JD Power: Insurance Websites Not Keeping Up With Customer Expectations May 25, 2016 Insurer websites are not keeping up with customer expectations, with just over half saying they “definitely will” return to the...