Managing expectations, showing empathy, ensuring convenient service and effective communication are key themes in enhancing overall insurance customer satisfaction with...
Claims and Costs News
Texas A&M University has settled a lawsuit over the collapse of a bonfire that killed 12 people and injured dozens...
The Los Angeles Department of Water and Power, the nation’s largest municipal utility, agreed to settle a lawsuit by paying...
Attorney General William Sorrell says Vermont will collect $2 million from drug company Pfizer to settle a lawsuit over the...
The state of Vermont has received $205 million in a lawsuit against accounts for an insurance company that went bankrupt...
The Mississippi Supreme Court upheld a multimillion dollar verdict in the case of a 66-year-old woman allegedly misdiagnosed with cancer...
The owner of a Little Rock, Ark., insurance company has been sentenced to six years in prison on a federal...
Three companies allegedly responsible for spilling about 18,000 gallons of fuel oil into the Chelsea River and Mill Creek in...
A since-retired state appellate judge used his title and told lies and half-truths about injuries from a slow-speed fender-bender to...
The Securities and Exchange Commission said that the second-highest number of enforcement actions in agency history took place in fiscal...