claims adjuster News

Plaintiff Must Prove Use of Mitchell Program Violated Collateral Source Rule

For the second time in a year, a federal judge rejected a plaintiff’s attorney’s argument that an insurance carrier acted in bad faith by using the Mitchell Decision Point program when calculating the value of a Colorado policyholder’s underinsured motorist …

RiskStream Hoping Insurers Share FNOL Data on Blockchain

A research team funded by insurance carriers will soon launch a system that uses block chain technology to allow claims adjusters from multiple insurers to share access to a single first notice of loss. The RiskStream Collaborative said that it …

Hover Gaining Ground as Underwriting, Adjusting Tool

After securing $87 million from investors in three funding rounds, the insurtech startup Hover is hitting its stride in the customer-acquisition phase. The San Francisco-based firm this month announced deals with two independent adjusting companies. Executive Vice President Kevin Reilley …

The Power of User Experience: How to Simplify the Claims Decision-Making Process

Humans make thousands of decisions every day, from small choices like what to eat, what to watch on TV, or what to wear, to larger decisions like purchasing a home or changing careers. Some of us even suffer from decision …

Court Bars Statute of Limitations Defense Because of Misrepresentations

The owner of Golden Isles Cruise Lines promised to “take real good care” of Robert Bruce Lowie, but he didn’t. After Georgia’s one-year statute of limitations to file a tort claim passed, Golden Isles stopped paying Lowie’s medical bills, even …

Federal Judge Issues Rare Summary Judgment Finding Insurer Acted in Bad Faith

A federal judge in Pennsylvania decided to skip the jury and ruled based on the facts presented in briefings that GuideOne Insurance acted in bad faith by sitting on a church’s property damage claim for six months. U.S. District Judge …

Claims Recruiting: How to Successfully Attract Top Talent

The insurance industry is facing major changes in leadership and staffing as Baby Boomers continue to retire over the next decade. According to the Claims Journal 2014 Job & Salary survey, claims managers are concerned about the aging workforce given …

Tips on Education for Adjusters Going into Management

As claims personnel move into management roles, it’s important for them to understand the organizational structure of their employer as well as understand and align with the company’s mission, according to Marty Frappolli, senior director of Knowledge Resources for The …

Insurance Issues at Heart of New Jersey Congressional Race

Democrats see New Jersey’s 3rd Congressional District as one of their best chances to pick up a House seat in November’s general election in a race full of early spending on accusatory ads, and in which the insurance business looms …

National Independent Adjuster Licensing Regulation Slowly Progressing

During a session held at the Property & Liability Resource Bureau’s national conference in Indianapolis last month, Eric Nordman, director of the Regulatory Division at the NAIC, discussed recent regulation related to independent adjuster licensing. Nordman began by providing an …