claim management News

Viewpoint: How Insurers Can Reconcile Claims, Customers, and Conflicts

In the eyes of a claimant or beneficiary who has just experienced a claim event, insurance is no longer a two-way contractual agreement; it becomes a guarantee on which payment is expected. This expectation, though understandable, chips away at an …

Using Sophisticated Analytics to Reduce Claims Costs: York

It’s easy to identify some claims – like spinal injuries — that are going to carry high costs. What’s hard is proactively identifying far more subtle clues that a claim will incur high costs or have a long duration. What …