The Future Looks Terrible for U.S. Nursing Home Costs June 25, 2019 By Luke McGrath The results of a six-year study by Georgetown University Medical Center revealed just how fast U.S. nursing home prices have...
Future of Claims: Customers Still Want Humans In Process—But Not Too Many March 27, 2019 While insurance carriers are warming to the idea of automating the claims process—and even possibly touchless claims handling—auto insurance policyholders...
New Report Reveals Generational Differences in Employee Stressors November 10, 2016 Despite an improving job market, workers are still experiencing high levels of stress, according to the 2016 ComPsych StressPulse report,...
J.D. Power: Technology Can’t Replace Human Element in Auto Claims Process October 26, 2016 Gen Y customer satisfaction with the auto insurance process, while still the lowest among all generations, is improving and carrying...
Poll Finds Age, Benefits Driving Factors in Working for Single Employer May 16, 2016 By ADAM ALLINGTON A new poll says more than 40 percent of America’s baby boomers stayed with their employer for more than 20...
California Agency Looks at Millennial, Baby Boomer Drivers September 8, 2014 By Don Jergler Millennials are driving a greater need for a more flexible auto insurance market, while Baby Boomers are proving new opportunities...