Once thought of as highly traditional and reluctant to change, insurers today are rethinking everything. The rise of digital-first carriers,...
artificial intelligence News
Ask claims adjusters what they think of Medicare Set-Asides (MSAs) and you’ll likely get a wide range of answers. While...
What began as an assignment to the research and development team at American Family Insurance Co. now stands alone as...
YouTube is littered with extreme and misleading videos, and the company has been criticized for not doing enough to limit...
The U.S. Postal Service on Tuesday started a two-week test transporting mail across three Southwestern states using self-driving trucks, a...
Every year, organizations pay out millions of dollars in settlements for workers’ compensation claims for services they often shouldn’t. I’m...
PALO ALTO, California — Microsoft Corp recently rejected a California law enforcement agency’s request to install facial recognition technology in...
About the photo: In this March 21, 2019 photo a robot called “Pepper” is positioned near an entrance to a...
The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as...
Insurers believe that fraud in on the rise, and they are increasingly turning to advanced analytics to fight it, according...