AI and Bionic Eyes Are Helping to Keep Wildfires Contained August 5, 2019 By Brian K. Sullivan On a tower in the Brazilian rain forest, a sentinel scans the horizon for the first signs of fire. Only...
ViewPoint: Why Artificial Intelligence is Critical to True Claims Automation August 2, 2019 By Arnaud Grapinet Once thought of as highly traditional and reluctant to change, insurers today are rethinking everything. The rise of digital-first carriers,...
How New Technology Can Modernize the Painfully Outdated MSA Process: Viewpoint July 16, 2019 By Kim Wissell Ask claims adjusters what they think of Medicare Set-Asides (MSAs) and you’ll likely get a wide range of answers. While...
Arturo Teams with Hippo for ‘Real-Time’ Property Info July 11, 2019 By Jim Sams What began as an assignment to the research and development team at American Family Insurance Co. now stands alone as...
Google’s Secret ‘Trashy Video’ AI Cleans Up YouTube Homepage May 28, 2019 By Mark Bergen YouTube is littered with extreme and misleading videos, and the company has been criticized for not doing enough to limit...
Self-Driving Trucks Begin Mail Delivery Test for U.S. Postal Service May 21, 2019 By Heather Somerville The U.S. Postal Service on Tuesday started a two-week test transporting mail across three Southwestern states using self-driving trucks, a...
Viewpoint: What’s Hiding in Your Medical Records? May 20, 2019 By Kimberly Wiswell Every year, organizations pay out millions of dollars in settlements for workers’ compensation claims for services they often shouldn’t. I’m...
Microsoft Turned Down Facial-Recognition Sales on Human Rights Concerns April 17, 2019 By Joseph Menn PALO ALTO, California — Microsoft Corp recently rejected a California law enforcement agency’s request to install facial recognition technology in...
Real or Artificial? Tech Titans Declare AI Ethics Concerns April 8, 2019 By Matt O'Brien and Rachel Lerman About the photo: In this March 21, 2019 photo a robot called “Pepper” is positioned near an entrance to a...
Chatbots Growing Role in Insurance Includes Claims April 3, 2019 By Jim Sams The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as...