Featured Research
How to Read of Flood Map
A Flood Map, also referred to as a Flood Insurance Rate Map (FIRM), is an official representation of a community’s…
More »Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
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Increasing Wildfire Losses: Threat or Opportunity?
There’s no question that wildfire losses are increasing—the question is whether this is a threat or an opportunity for (re)insurers.…
More »InsurTech Summit 2026: The CX Advantage—The InsurTech Playbook for Authentic Customer Experience
Customer experience is no longer just a front-end concern. It has become a differentiator that shapes business outcomes, customer retention,…
More »Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
More »The ROI of Claims Staffing
Current business wisdom looks at the claims department as an expense center, but what if the case could be made…
More »Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims
Rising repair costs and fragmented data are making auto claims recovery harder than ever ...
More »Build or Buy? Critical Considerations for Core Insurance Cloud Digitization
P&C insurers face mounting pressure to modernize, but choosing between ...
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Key Takeaways from the InsurTech Summit 2025
A must-read for insurance executives, this informative document is succinct yet contains all the essential insights ...
More »AI on the Frontlines of Disaster Risk Management
In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...
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Private Equity Firms Enhancing Cyber Resilience of Portfolio Companies
This white paper from QBE explores the cybersecurity risks facing private equity firms and their portfolio companies. It also provides…
More »Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)
Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...
More »Improving Workers’ Comp Outcomes for Employers, Employees, and the Industry
Market trends, preventive and proactive claims management tactics, and ...
More »AI Hiring Exposed: The Benefits and Legal Risks You Can’t Ignore
In this episode of Between the Lines with Elizabeth Blosfield we'll take a closer look at the complex intersection of…
More »Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
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