Orange County, Calif.-based Carl Warren & Co. is celebrating its 65th year in the claims industry.
When Carl Warren retired in 1960, just 16 years after opening for business, he left behind a legacy that continues to fuel the company’s success. Those who knew him would tell you that Carl was a scrupulously honest man with a strong sense of fairness and no hesitation when it came to choosing ethics over profits. “It was that personal integrity, his genuine concern for his customers and his willingness to work hard for them that Carl infused into the company through his actions and the people he hired,” commented Dwight Kunz an assistant vice president who has been with the company more than 25 years.
Today, Carl Warren’s two-person office has become an approximately 200 person nationally known third-party claims administrator with more than 20 offices.
“While much has certainly changed in 65 years, the company is still owned by the people in those offices and these employee-owners still stand by the principles of honesty, integrity, fairness and hard work. It’s good to know that if Carl were to walk into any office that bears his name, he would be proud that his principles live on through this generation of owners and are being instilled in the next,” stated Caryn Siebert, president and CEO.
Two of the keys to the success of the company since beginning in 1944 have been loyalty and expertise. Both come in the form of dedicated employee-owners who are taken care of and continually trained by the corporation. In turn, they deliver a work product second to none in the industry exemplifying gold level claim service, the company said.
Each employee is invested in the company’s success through an employee-ownership program. CFO Tom Boylan noted, “That personal investment has helped energize the company, keeps fresh ideas powering the organization, has lead to regional and national ESOP awards, and results in recognition and speaking opportunities at dozens of industry events.”
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