Mercury Insurance Names Mitchell International To Handle Claims Processing

Mercury Insurance has extended and expanded its relationship with Mitchell International Inc. to provide claims processing solutions. Under terms of the deal, Mercury will migrate to Mitchell’s next generation physical damage claims processing solution, WorkCenter, which includes total loss valuation, claims management and reporting components.

“Mitchell has been a valuable strategic partner of Mercury’s for over 15 years, and we are pleased to expand our relationship to include the WorkCenter suite of solutions,” said Mike Hall, Mercury’s vice president of material damage. “WorkCenter will help streamline the claims and settlement processes, allowing us to provide an even better customer experience.”

Mitchell International is a provider of information, workflow, workers’ compensation, medical bill review, and performance management solutions to the automotive insurance claims industry.

Source: Mitchell International