Same here in New Mexico, Farmers Insurance reputation is good. By the way regarding an earlier comment, Farmers top Life producer for 2005 is from NM & is a female. We also have the top Fire producer for 2005. Sounds like CA needs to get their act together and quit dragging the good states down.
I\’ve heard more bad things than good here in Texas about Farmers. I\’m glad you guys handled all your Rita claims timely. It must be easy after you caused the Texas home market to collapse after botching Melinda Ballard\’s claim, then losing nearly 40% of your home customers. You\’re blind to the rest of the market, and if you worked outside of Farmers you\’d know that.
Besides, you go ahead and write those policies all day long. That\’s what got Farmers in trouble with the mold fiasco in the first place, the inabiltiy to manage the high risk you had. And, the FYI, Farmers rates in Texas aren\’t that good, especially for older homes, and your new \”power deductibles\” are a joke. Lets tell people we\’re cheaper but just give them a higher deductible. Nice job.
Farmers reputation from the claims handling is TERRIBLE in TEXAS! It is the WORST!! The public is just not aware of it and apparently neither are you. For instance take a look at the Texas 2004 Homeowners Complaint Index
2004 Homeowners Complaint Index http://www.tdi.state.tx.us/consumer/cphomeci.html
Farmer Insurance (combining its subsidiaries Farmers Insurance Exchange and Fire Insurance Exchange) has the MOST JUSTIFIED COMPLAINTS (114+95=209). The Complaint Index for each of those respectively are 2.78 and 1.87. Anything above 1.00 means more complaints than average. Of the three companies with the most justified complaints. Farmers Insurance has the WORST Complaint Index.
what amazes me is you love to talk about the negative but you guys fail to mention the positive. You failed to mention the 2005 complaint numbers,probably because they were 1/3 of the amount we had in 2004. that was with a major hurricane damage, and 10 times the claims handled in 90 days. the complaints went down 2/3. nobody is perfect…our customer\’s recognize the commitment to resolve their claims quickly and fairly.
Can\’t remember the woman\’s name in Washington- Mary Muclahy?-anyway, Farmers treated her so fairly she wound up suing Farmers and fighting the case HERSELF and she won a $450,000 judgement against them. This was last October or November. Ask the Farmers agents in Washington how that went for them in the press. Ick.
Its been a couple of days since I wrote the e-mail on the 1st. Sorry I did not respond sooner, I\’ve been to busy writing homeowners policies. Getting Farmers back where it belongs is happening and there is nothing anyone can do about it. Complaint ratio\’s, Ballard\’s, whatever. All people know is Farmers Customers have money in hand, and others continue to wait or have been denied. If Farmers is such a bad company, then why did we issue ale checks without looking at the home to see if it was livable. Bad companies don\’t make decisions like that. Bad companies refuse to pay even when ordered to by regulatory entities. Yea allstate won in court in not paying the ale, but was it a good decision from a marketing stantpoint? Was it the right thing to due to their customers who could not get back home and where running out of money? They have been told for year they are in good hands. Is this allstate\’s stance? Every policy I take from them and others gives me the answer to these questions. If your not with Farmers then of course your not going to agree with me, but I do have the ability to recognize the good in other companies decisions when good decisions are made.
As a body shop here in Ohio I thought it was quite insulting when a woman from \”Farmers Insurance\” named Marie wanted my business for their commercial insurance for my shop. She said and I quote: if you change your insurance with us we will put you on our \”Preferred List\” as a vender. I thought to my self how lame can this be? I was insulted as a shop owner as to their method of trying to drum up business Oh, and by the way it seemed after she disscussed this with me she said I had to include our personal policy as well to get on the preferred list. Isn\’t this a crime, a bribe?
I think that everyone should walk a mile in everyone shoes and then stand in judgement. I have never heard no many negative, judgemental unhappy people in one place. If we all just do our job to the best of our ability we won\’t have the time to throw stones.
Wow just looking for a Farmers Group address (not mine) and came across this site. Amazing all the negativity here. I live in CA and have been covered by Farmers for the last 25 yrs. Both house and 3 cars. I have yet to have had a problem with them. 10 yrs ago we had a fire that did 60,000 damage (probably 150,000. at rates now) I was treated both fairly and professionally. They came right out moved us to the Residence Inn and rented us 2 suites that were about 100.00 a night for over 30 days then paid rent on a rental house for 6 months while our home was being rebuilt. Took all our belongings and had them professionally cleaned.Which cost over 50,000 alone. I was shocked when I saw the itemized sheet the cleaner delivered!! You are all entitled to your opinion, just as I am and I wanted to let people know that there are good in the Farmers Group. I for one won\’t be changing soon. I am not an agent, lawyer or involved in the insurance business at all. Just a satisfied customer
Ellyn: This thread was inititated by Farmers being fined 1 miiion dollars here in California for unfair claims practices. The Farmers we have in California is a horrible insurance company. It is horrible to its unsureds, third parties, its own employees and other insurance companies as is discussed in the preceding posts. When an insurance company is that bad, it deserves every stone that is thrown. In fact, those employees in the industry that handle claims fairly have an obligation to throw the stones so the behavior changes. One bad apple does spoil the barrel. Hopefully, this million dollar fine begins to get Farmers\’ attention. Farmers once was a good insurance company. At least here in California, it is no longer.
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Same here in New Mexico, Farmers Insurance reputation is good. By the way regarding an earlier comment, Farmers top Life producer for 2005 is from NM & is a female. We also have the top Fire producer for 2005. Sounds like CA needs to get their act together and quit dragging the good states down.
I\’ve heard more bad things than good here in Texas about Farmers. I\’m glad you guys handled all your Rita claims timely. It must be easy after you caused the Texas home market to collapse after botching Melinda Ballard\’s claim, then losing nearly 40% of your home customers. You\’re blind to the rest of the market, and if you worked outside of Farmers you\’d know that.
Besides, you go ahead and write those policies all day long. That\’s what got Farmers in trouble with the mold fiasco in the first place, the inabiltiy to manage the high risk you had. And, the FYI, Farmers rates in Texas aren\’t that good, especially for older homes, and your new \”power deductibles\” are a joke. Lets tell people we\’re cheaper but just give them a higher deductible. Nice job.
Farmers reputation from the claims handling is TERRIBLE in TEXAS! It is the WORST!! The public is just not aware of it and apparently neither are you. For instance take a look at the Texas 2004 Homeowners Complaint Index
2004 Homeowners Complaint Index
http://www.tdi.state.tx.us/consumer/cphomeci.html
Farmer Insurance (combining its subsidiaries Farmers Insurance Exchange and Fire Insurance Exchange) has the MOST JUSTIFIED COMPLAINTS (114+95=209). The Complaint Index for each of those respectively are 2.78 and 1.87. Anything above 1.00 means more complaints than average. Of the three companies with the most justified complaints. Farmers Insurance has the WORST Complaint Index.
Farmers Insurance Sucks!
http://www.farmersinsurancegroupsucks.com/
what amazes me is you love to talk about the negative but you guys fail to mention the positive. You failed to mention the 2005 complaint numbers,probably because they were 1/3 of the amount we had in 2004. that was with a major hurricane damage, and 10 times the claims handled in 90 days. the complaints went down 2/3. nobody is perfect…our customer\’s recognize the commitment to resolve their claims quickly and fairly.
Can\’t remember the woman\’s name in Washington- Mary Muclahy?-anyway, Farmers treated her so fairly she wound up suing Farmers and fighting the case HERSELF and she won a $450,000 judgement against them. This was last October or November. Ask the Farmers agents in Washington how that went for them in the press. Ick.
Its been a couple of days since I wrote the e-mail on the 1st. Sorry I did not respond sooner, I\’ve been to busy writing homeowners policies. Getting Farmers back where it belongs is happening and there is nothing anyone can do about it. Complaint ratio\’s, Ballard\’s, whatever. All people know is Farmers Customers have money in hand, and others continue to wait or have been denied. If Farmers is such a bad company, then why did we issue ale checks without looking at the home to see if it was livable. Bad companies don\’t make decisions like that. Bad companies refuse to pay even when ordered to by regulatory entities. Yea allstate won in court in not paying the ale, but was it a good decision from a marketing stantpoint? Was it the right thing to due to their customers who could not get back home and where running out of money? They have been told for year they are in good hands. Is this allstate\’s stance? Every policy I take from them and others gives me the answer to these questions. If your not with Farmers then of course your not going to agree with me, but I do have the ability to recognize the good in other companies decisions when good decisions are made.
As a body shop here in Ohio I thought it was quite insulting when a woman from \”Farmers Insurance\” named Marie wanted my business for their commercial insurance for my shop. She said and I quote: if you change your insurance with us we will put you on our \”Preferred List\” as a vender. I thought to my self how lame can this be? I was insulted as a shop owner as to their method of trying to drum up business Oh, and by the way it seemed after she disscussed this with me she said I had to include our personal policy as well to get on the preferred list. Isn\’t this a crime, a bribe?
I think that everyone should walk a mile in everyone shoes and then stand in judgement. I have never heard no many negative, judgemental unhappy people in one place. If we all just do our job to the best of our ability we won\’t have the time to throw stones.
Wow just looking for a Farmers Group address (not mine) and came across this site. Amazing all the negativity here. I live in CA and have been covered by Farmers for the last 25 yrs. Both house and 3 cars. I have yet to have had a problem with them. 10 yrs ago we had a fire that did 60,000 damage (probably 150,000. at rates now) I was treated both fairly and professionally. They came right out moved us to the Residence Inn and rented us 2 suites that were about 100.00 a night for over 30 days then paid rent on a rental house for 6 months while our home was being rebuilt. Took all our belongings and had them professionally cleaned.Which cost over 50,000 alone. I was shocked when I saw the itemized sheet the cleaner delivered!! You are all entitled to your opinion, just as I am and I wanted to let people know that there are good in the Farmers Group. I for one won\’t be changing soon. I am not an agent, lawyer or involved in the insurance business at all. Just a satisfied customer
Ellyn: This thread was inititated by Farmers being fined 1 miiion dollars here in California for unfair claims practices. The Farmers we have in California is a horrible insurance company. It is horrible to its unsureds, third parties, its own employees and other insurance companies as is discussed in the preceding posts. When an insurance company is that bad, it deserves every stone that is thrown. In fact, those employees in the industry that handle claims fairly have an obligation to throw the stones so the behavior changes. One bad apple does spoil the barrel. Hopefully, this million dollar fine begins to get Farmers\’ attention. Farmers once was a good insurance company. At least here in California, it is no longer.