Colorado-based Boulder Claims LLC, a third party administrator specializing in commercial catastrophe claims management, and Guidewire Software, a provider of solutions to property and casualty and workers’ compensation insurers, announced that Boulder Claims has deployed Guidewire ClaimCenter as its new claims system.
With completion of a three-month, on-time, on-budget deployment, Boulder Claims is now using Guidewire ClaimCenter for all claim transactions and activities.
Effective June 1, 2005, Boulder Claims has responsibility for the administration of all claims emanating from business underwritten by International Catastrophe Insurance Managers, LLC (ICAT). The project included integration of ClaimCenter to ICAT’s Aftershock policy administration system and to Oracle Financials for check processing, as well as the establishment of business rules and permissions for process automation.
ClaimCenter reportedly provides the functionality and flexibility needed by Boulder Claims to meet its most important business objectives. The new system enables Boulder Claims to:
· Deploy a web-based claims system to its mobile user base with no software downloads;
· Define consistent claim handling processes across multiple adjusters and locations;
· Provide anytime, anywhere, permissions-based, secure access to virtual claim files; and
· Facilitate automated, business rules-driven reserve routing to external users.
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