In the first half of 2004, Georgia Insurance Commissioner John Oxendine’s Consumer Services Division helped more than 43,000 Georgia residents settle disputes with their insurance companies, returning $7,900,840 in insurance claims to these residents – money they might not have received reportedly without his help.
“Investigators in our Consumer Services Division work every day to help Georgians, both individual citizens and businesses,” Oxendine said. “Whether the consumer has a claims dispute or simply a question about insurance, our representatives can provide invaluable expert advice.”
In addition to phone calls and letters, the Consumer Services Division can also take questions or complaints by email, according to Oxendine.
In the first six months of this year, 5,469 residents have made their initial contact via the Internet.
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