Starbucks Corp. has been sued by a customer who allegedly suffered second-degree burns after being served tea that was too hot.
According to the complaint, the plaintiff Zeynep Inanli was served tea that was “unreasonably hot, in containers which were not safe,” at a Starbucks store at 685 Third Avenue in Manhattan.
As a result of Starbucks’ negligence, the plaintiff suffered “great physical pain and mental anguish,” including the burns, the complaint said.
The plaintiff seeks unspecified damages.
Starbucks, based in Seattle, did not immediately return requests for comment. The plaintiff’s lawyer did not immediately return a call for comment.
Retailers periodically face lawsuits for serving beverages at temperatures that customers say are too high.
In one well-known case, a jury in 1994 ordered McDonald’s Corp to pay $2.86 million to Stella Liebeck, an Albuquerque, New Mexico woman who claimed she scalded herself with the restaurant’s coffee. The parties later settled.
The case is Inanli v. Starbucks Corp et al, New York State Supreme Court, New York County, No. 105767-2010.
(Reporting by Jonathan Stempel; Editing by Bernard Orr)
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