Fiserv Insurance Solutions, a unit of Fiserv, Inc. (Nasdaq: FISV), and Scene Genesis Inc. (SGI) recently unveiled a strategic alliance to provide integration for processing auto and property insurance claims more efficiently.
The combination of Fiserv and Scene Genesis solutions enables insurance carriers to eliminate faxes, emails and physical mail between the field and claim offices.
One of the industry’s automation vendors, Fiserv Insurance Solutions serves more than 3,000 customers. SGI offers automated claims-dispatching and -handling solutions to the property-casualty industry.
SGI’s SceneAccess will be able to work with the Fiserv Claims Workstation system, used by more than 30 insurers across the nation. After receiving the first notice of loss, Claims Workstation users will be able to use SceneAccess to assign claims to the independent adjuster or appraisal network best suited for the job.
Staff and independent appraisers and adjusters will upload estimates, digital photos and other information to carriers via the Scene Access ASP. Built-in rules are meant to ensure that body shops use appropriate parts.
For more information, please visit www.scenegenesis.com and www.fiserv.com.
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