New Web-Distributed IDP Claim-It Handles all P/C Lines

November 10, 2005

Property/casualty insurance managers who value function-based design as a business advantage can now migrate to a claims processing module designed specifically for the job.

The new customizable, scalable and fully expandable module, called IDP Claim- It(TM), was engineered from conception to process claims for all property/casualty lines of business over the Internet. It operates on a .NET platform, reportedly delivers high-level SQL server processing, and is available as a standalone module or as part of the Acies/one integrated insurance system.

Claim-It enables insurers and TPAs to set up, reserve, monitor, track and pay losses to closure with ease of operation for any P/C line, including homeowners, auto, commercial lines and workers’ compensation. Its ability to be customized empowers users to further streamline operations by defining key entries, such as those for reason codes and cause of loss tables. Users will see only those drop down values that they specify.

“Most claims processing systems tend to be oriented toward one or another particular line of business, often at the expense of processing power for the remaining lines,” noted IDP President & CEO Gary Gilbert. “Their functionality may be grounded in whichever line of business first inspired their development. Claim-It is the result of a vision that encompasses all p/c lines. Equally important is the user input that inspired Claim-It’s functionality. IDP partnered with P/C claims professionals before design work ever began to map out the system’s capabilities and the ways in which it would operate.”

One particularly robust Claim-It function inspired by end user input is the module’s litigation processing component, which can be used at any level of a claim.

Among the component’s comprehensive capabilities is the processing of arbitration and litigation appeals, including at the subrogation level. More, the component will handle an unlimited number of litigated cases per claim, and define individual litigants in each claim.

Because Claim-It is web-based and operates on a .NET platform, it is accessible from any wireless computer capable of running a Microsoft Internet Explorer browser. Claims adjusters employing wireless systems can enter data from any site in real time directly to IDP-hosted Claim-It, a practice that eliminates the need to first reenter or upload the data to an office-based computer. Depending on the time of day that the data is entered, wireless data entry can reportedly cut up to a full work day from data submission to check issuance.

The module delivers a full range of reports, including detailed loss records for reinsurance, loss management reports that provide monthly online paid and/or outstanding losses, and special additional claims reports. A “provider” subsystem supports free-form payees that may be needed for year-end 1099 reporting.

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