ADP Claims Services Group Unveils Estimate Check, ADP Shop Reports to Shoplink

November 2, 2004

ADP Claims Services Group, a provider of integrated business solutions for the property and casualty, collision repair and automotive recycling industries, announced the availability of ADP Estimate Check and ADP Shop Reports, part of a suite of products that complement Shoplink and help collision repair facilities proactively manage their direct-repair program business.

ADP Shop Reports provides collision repair facilities with the same
business information insurance companies use to review their repair facility partners. ADP Estimate Check can be used to audit estimates written by the collision repair facility to ensure compliance with individual direct repair program (DRP) guidelines and to create reminders for collision repair facility staff based on the facility’s own guidelines.

ADP Estimate Check performs this audit automatically on all estimates generated by ADP’s computerized estimating systems, Shoplink or ADP Estimating, as well as other companies’ estimating systems before the estimate is uploaded to an insurance carrier.

With ADP Shop Reports, collision repair facilities can monitor and improve their performance against individual direct repair program (DRP) guidelines.

The reports show how the repair facility is meeting insurance company
guidelines, such as alternative parts usage. It also provides aggregated data for other shops in the area so that shops can compare how they are doing against the competition in their local area.

Collision repair facilities can also use ADP Shop Reports to focus shop estimators where they need to improve. These reports enable collision repair facilities to document their performance and potentially earn more DRP business by sharing performance reports with insurance company partners.

While ADP Shop Reports provides management information on
overall shop performance, ADP Estimate Check lets users review, assess and report any variations from insurance partner guidelines on individual estimates and address issues on the spot before the estimate is uploaded to an insurance carrier. ADP Estimate Check potentially reduces cycle time by reducing the number of guideline-driven supplements.

With ADP Estimate Check, collision repair facilities can set up profiles for each insurance company relationship as well as the collision repair facility’s own profile. ADP Estimate Check can also remind estimators to include additional, shop defined work items and write cleaner estimates.

With the introduction of ADP Shop Reports and ADP Estimate Check,
collision repair facilities now have access to management information and tools that their insurance partners use. These new products can reportedly help collision repair facilities reduce supplements, improve cycle time, and proactively manage their direct repair program business.

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