ACE, DuPont Performance Coatings Form BodyShopNet

November 10, 2003

ACE, the originator of autobody desk reviews, has teamed with DuPont Performance Coatings, a provider in automotive finishes, to form BodyShopNet.

The nationwide group of DuPont Performance Alliance shops will
form the network, and ACE will audit and settle every estimate referred by its customers through

The web-based system contains a shop locator that member adjusters use to refer claimants to the closest shops. There are no charges to the shops for referrals, minimizing insurer payout and shop overhead. Every repair receives a limited written lifetime warranty good at any Performance Alliance shop nationwide, and customer satisfaction indexing is performed on all repairs by Committed to Quality, a third-party provider.

“This arrangement allows smaller regional insurers without the volume
leverage of larger companies to rally behind the ACE/DuPont banner,” said John Gizzio, Jr., president and CEO of ACE in West Chester, Pa. “It also adds prestige to smaller insurers to have access to a DRP that issues lifetime written warranties. Confidence in the DuPont name will establish a comfort zone for claims handlers entrusting their claimants to the network.”

More information is available at (click on BodyShopNet).

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