ESIS Unveils Complex Claims Consulting Services

October 6, 2003

ESIS, Inc., the risk management services arm of ACE USA, will provide complex claims consulting services for companies seeking resources for managing claims relating to a single event that raise legal, factual or administrative challenges.

Designed for companies that choose to self-administer claims or those who seek claim management advice, ESIS Complex Claims Consulting Services will provide customers access to ESIS’s claims expertise and resources.

“Claims continue to grow in complexity and the potential for loss can be enormous. For self-insureds faced with novel and challenging claim issues, the process may seem daunting,” said Edward Troy, president, ESIS and Executive Director, ACE USA Regional Executive Operations. “ESIS’s complex claims consultants can help such companies navigate through difficult scenarios and achieve improved results.”

The ESIS Complex Claims Consulting Services will provide a single point of entry to the ESIS organization for claims arising under any of the following lines of insurance policies: Workers’ Compensation; Employers’ Liability; General Liability; Auto Liability, and Products Liability. The types of consulting services provided include: Claims Strategy; Expert Selection; Litigation Strategy; Settlement Negotiation Tactics; Reserve Recommendations, and Recovery.

ESIS’ Complex Claims consulting services includes enhancements, such as:

Structured Settlement Vendors
Catastrophe Services – Incident response services including critical incident needs assessment; consultation with management regarding incident response; critical incident diffusing and debriefing (individual or small groups); stress management education; grief bereavement counseling; and community resource referral
Risk Control Services – Including risk management consulting; hazard identification, assessment and control; industrial hygiene; ergonomics; construction safety engineering; slip and fall consulting services; international safety academy; and environmental health lab
Recovery Services International – Recovery solutions for workers’ compensation; Second Injury Fund; commercial auto; property; inland, ocean and recreational marine; disability; healthcare; bonds
ESIS Panel Counsel – A nationwide panel of select law firms
Medical Management – A broad range of medical management tools including: Catastrophic case nurse manager; trauma center and rehabilitation facility referrals.

For more information on ESIS, visit

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