Kansas Insurance Department Offers Assistance to Disaster Victims

June 12, 2008

Kansas Commissioner of Insurance Sandy Praeger said today insurance information for recent disaster victims in northern Kansas is available from the Kansas Insurance Department’s Consumer Assistance Hotline, 800-432-2484.

“The department’s Consumer Assistance Division is prepared to answer consumer questions and concerns regarding insurance in the areas hit by tornados and severe thunderstorms late Wednesday night and early Thursday morning, June 11-12,” Commissioner Praeger said today. “We are in touch with insurance companies who have insured customers in those areas, and many companies’ disaster teams are in operation there.”

News reports said two people were killed in storms that rolled through the central section of the state, causing extensive personal injury and damage in the town of Chapman and damaging a portion of Manhattan and Kansas State University.

“The department is ready to act as a liaison between consumers and their carriers, if needed, “Commissioner Praeger said. “We have current insurance carrier contact information available through our hotline representatives. We can also help if a consumer doesn’t remember the insurance company name or their policy number but does remember the agent or agency name.”

Claims adjusters for insurance companies will be working in the affected areas. If a person can’t locate an adjuster, contact the Consumer Assistance Hotline, and the request will be relayed to
the insurance company, agent or adjuster, Commissioner Praeger said.

Commissioner Praeger said consumers should deal directly with the claims adjuster from their insurance company and not public adjusters. Public adjusters are not licensed to provide services
in Kansas.

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