The Cincinnati Insurance Cos. Chooses Safelite Solutions for Auto Glass Handling

September 28, 2004

The Cincinnati Insurance Companies (, based in Fairfield, Ohio, have selected Columbus, Ohio-based Safelite Solutions LLC ( to provide auto glass claims management solutions for their policyholders.

“We are excited to begin serving The Cincinnati Insurance Companies and their policyholders,” said Tom Feeney, executive vice president and chief client officer, Safelite Solutions. “Safelite and Cincinnati Insurance provide a winning combination of excellent service and money-saving solutions for policyholders in need of glass repair or replacement.”

Under the agreement, Safelite Solutions LLC will act as the administrator for Cincinnati’s QuickGlass program. When a policyholder or the policyholder’s agent calls the QuickGlass program, the Safelite Solutions team records loss information and schedules service at one of Cincinnati’s network of service providers, including Safelite AutoGlass, or the policyholder’s shop of choice.

Safelite Solutions also audits invoices and administers payments to service providers according to Cincinnati’s guidelines.

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