Disaster Kleenup International, Inc. announced that Quantum Fire and Water Restoration of Bloomington, Minn., received the 2003 DKI Claims Award at DKI’s annual conference held in Las Vegas.
This award is given to the DKI member company that delivers the highest quality claims service on DKI-sourced claims, as measured by customer survey results, employee feedback, and DKI’s internal claims management technology. All DKI companies are eligible for the award.
“We are truly honored to be a part of a national organization with such high standards and ethics,” said David Ellings, president of Quantum Fire and Water Restoration. “Without a highly motivated staff such as ours, this recognition would not have been possible. We are pleased that our consistent efforts on our losses have made a difference in DKI’s claims management.”
“We are fortunate to have so many deserving companies when it comes to exceptional claims services,” stated Dale Sailer, president of DKI. “We manage customer service levels closely, and utilize internally-developed electronic tools to ensure our members are delivering on our commitments. David and his team at Quantum Fire and Water Restoration should be proud to have been recognized above all others.”
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