Zurich FSG Appoints Farmers Tutoki as Group Chief Claims Officer

Zurich Financial Services Group has announced the appointment of Jane Tutoki, 46, to the new position of Group Chief Claims Officer for the General Insurance business.

She will be reporting directly to John Amore, CEO of General Insurance. Zurich noted that in her new position Tutoki will “bring an integrated, Group-wide approach to the claims management processes at Zurich. This includes the definition of governance and the setting of claims policy for the Group’s General Insurance operations.” She will also establish operational claims authority for all General Insurance business lines.

Tutoki joins Zurich from the Farmers Insurance Exchanges where she last served as vice president of Specialty Claims responsible for all commercial claims of the Exchanges. Tutoki, a lawyer, has extensive experience in strategic claims management and insurance defense law.