Canceled FEMA Review Council Vote Leaves Flood Insurance Reforms in Limbo The Federal Emergency Management Agency has yet to release a long-anticipated final report from its Review Council after canceling a... Read More
Negotiation by Design: Why Writing Beats Talking In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99%... Read More
These Five Technologies Increase The Risk of Cyber Claims Cybercriminals are opportunists. Many of them are not looking for the most complicated or valuable target; they just want an... Read More
The Branches Adjusters Never See: A Better Lane Inside Claims Two people can fly the same airline, on the same plane and have completely different experiences. One is cramped and... Read More
A Lean Lens on Legal Bill Review: Keeping the Insured at The Center For over a decade, I helped build the legal e-billing and review industry. I sat across the table from vice... Read More
What The Return of California’s ‘Death Discount’ Means for Litigation In California, historically, when a plaintiff filed a personal injury action relating to their own injuries and then died mid-litigation... Read More
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically... Read More
The Power of the First Offer: Anchoring, Evidence and the Battle for Perception If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer... Read More
Marijuana’s Move to Schedule III: What it Really Means for Cannabis Insurance The cannabis world is buzzing about a possible move to reclassify marijuana from Schedule I to Schedule III under the... Read More
How Three New CMS Policies Impact Workers’ Comp Claims It is often said that things in life (good or bad) happen in threes. Whether this is true is beyond... Read More