A Lean Lens on Legal Bill Review: Keeping the Insured at The Center For over a decade, I helped build the legal e-billing and review industry. I sat across the table from vice... Read More
What The Return of California’s ‘Death Discount’ Means for Litigation In California, historically, when a plaintiff filed a personal injury action relating to their own injuries and then died mid-litigation... Read More
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically... Read More
The Power of the First Offer: Anchoring, Evidence and the Battle for Perception If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer... Read More
Marijuana’s Move to Schedule III: What it Really Means for Cannabis Insurance The cannabis world is buzzing about a possible move to reclassify marijuana from Schedule I to Schedule III under the... Read More
How Three New CMS Policies Impact Workers’ Comp Claims It is often said that things in life (good or bad) happen in threes. Whether this is true is beyond... Read More
Psychological Injuries in Workers’ Comp: A Patchwork of State Approaches In recent years, mental health has become a growing focus in the workplace. Employers and policymakers alike are paying closer... Read More
Beware the Rise in Unproven ‘Brittleness Test’ for Roof Shingle Claims A few years ago, in the early 2020s, it was not unusual to hear about or even see roofing workers... Read More
Sins of Policy Interpretation: A Call to Repentance Written words have an intended meaning. Fair-minded readers try to grasp that meaning. But other readers impute motives to the... Read More
Weather Claims and Bad Faith in the Face of Climate Change Sharp increases in weather claims—from water to fire to ice—are undeniable. In 2024, 27 confirmed weather disaster events in the... Read More