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Like their brethren in property/casualty and life/health, workers’ compensation claims professionals write a lot. They write to physicians, lawyers, claimants,... Read More

“Show me the money.” – Rod Tidwell in Jerry Maguire This year is the 20th anniversary of the 1996 romantic... Read More

How do you format a claims letter? Insurance companies seem to be in search of a reliable, reasonable format that... Read More

In an insurance dispute spanning two states, and applying Kentucky law, the Sixth Circuit U.S. Court of Appeals, over a... Read More

The first spell-check system was developed by a group of six linguists from Georgetown University in the late 1970s for... Read More

A Florida state Court of Appeal reversed the dismissal of a claim for negligent procurement of property insurance, because, when... Read More

In almost every writing skills seminar, there comes a moment in which a participant finds that one of the notions... Read More

Effective auto property subrogation may seem simple, but it often requires a thorough understanding of some of the more confusing... Read More

By far, the trickiest punctuation mark in claims writing is the comma. There are eight comma rules, which we didn’t... Read More

Not long ago, a judge decided a bad faith lawsuit in favor of a plaintiff because the lack of a... Read More