Claims Writing Coach

The first spell-check system was developed by a group of six linguists from Georgetown University in the late 1970s for... Read More

In almost every writing skills seminar, there comes a moment in which a participant finds that one of the notions... Read More

By far, the trickiest punctuation mark in claims writing is the comma. There are eight comma rules, which we didn’t... Read More

Not long ago, a judge decided a bad faith lawsuit in favor of a plaintiff because the lack of a... Read More

As someone who teaches on-site seminars in “Effective Claims Writing,” I read hundreds of letters, memos, safety evaluation and site... Read More

I am delighted to be writing a twice-monthly column on claims writing for Claims Journal. This first column will lay... Read More