Articles by Denise Johnson

Insurers Dive into Private Flood Coverage

Recent hurricanes have highlighted the flood insurance gap. Hurricanes Harvey, Irma and Maria caused a record $135 billion in damages, according to Munich Re estimates. Remarkably, less than half were insured losses. “There were a lot of losses that occurred …

Bolstering the Claims Process With Touchless Claim Technology

A March 2017 LexisNexis whitepaper on the future of claims technology defined touchless claims as “a process or workflow that is similar to Virtual Handling except no claims adjuster or insurance carrier employee is involved in the claims process at …

Insurers Could Face More Bad Faith Suits if N.J. Legislation Passes

Legislation pending in New Jersey could make it easier to file bad faith lawsuits against insurers. The New Jersey Insurance Fair Conduct Act is currently under consideration by the Assembly Financial Institutions and Insurance Committee after having been passed by …

NICB Offers Inside Look at Geospatial Intelligence Center

Last year’s late season three hurricane wallop emphasized the growing use of aerial imagery to assist in assessing hard hit areas. Jim Schweitzer, senior vice president and chief operating officer for the National Insurance Crime Bureau, spoke with Claims Journal …

Federal Court Ruling Vacates Hail Claim Appraisal Award, Highlights Appraiser Abuses

A recent decision by a Colorado federal appeals court could have significant impact on hail claims and appraisals across the country. Copper Oaks Master Home Owners Association v. American Family Mutual Insurance Co. involves a claim of hail damage that …

White Paper Offers Alternative Approach to Handling Workers’ Comp MSAs

A newly released white paper suggests workers’ compensation payers forgo Medicare Set Aside (MSA) voluntary reporting. Conventional Set Aside practices, according to Care Bridge International, can greatly inflate costs to claims payers to the tune of almost double the cost …

Insurers’ Drone Use Picks up After 2017 Hurricane Season

Insurers’ use of drones to inspect property claims came into full swing in 2017, after the FAA began issuing permission allowing commercial firms to operate unmanned aerial vehicles in designated U.S. airspace. Nearly a year later, while some insurers remain …

Startup Plans to Analyze Rising Sea Levels to Aid Florida Homeowners

From the frothy assault of the Atlantic Ocean to the placid trespass of the Lake Worth Lagoon, sea level rise is a mounting concern for South Florida property buyers who are turning to science, and private companies, for guidance. The …

White Paper Reveals Impact of Attorney Involvement on Workers’ Comp Claim Costs

Injured workers who hire attorneys to handle their workers’ comp claims tend to stay on temporary disability longer, according to a newly released white paper by CLARA Analytics, an artificial intelligence and data science company that specializes in machine learning …

Adjuster Licensing Requirements Onerous, Costly

How many states require licensing of staff and/or independent adjusters? As a carrier or an adjusting firm, if you don’t know, you just might be in violation. Currently, 34 states require independent adjusters be licensed to handle claims, while 15 …