best practices News

Lumivo Report Highlights Best Practices for Digital Claims

United States consumers are generally more satisfied with insurers’ digital claims channels than their counterparts in the United Kingdom, Australia, New Zealand and Hong Kong, but more work can be done to enhance the claims experience, according to a new …

U.S. Lawmakers to Introduce Bill that Threatens Encryption on Tech Platforms

WASHINGTON, Feb 21 — U.S. legislation will be introduced in the coming weeks that could hurt technology companies’ ability to offer end-to-end encryption, two sources with knowledge of the matter said, and it aims to curb the distribution of child …

Private Climate Firms Say They’re Helping. Scientists Worry They’re Not

As central banks and financial institutions come to terms with climate risks, they are increasingly seeking data and analysis from private providers that “may be operating outside the bounds of scientific merit,” according to Jesse Keenan, a climate risk and …

Implementing Claims Best Practices Requires Careful Thought

While having claims best practices can benefit an insurer, it’s important that claims management review and evaluate their reasonableness on a regular basis, according to Kevin Quinley, founder and principal of Quinley Risk Associates. In a recent Claims Journal podcast …

Best Practices for Valuing Fine Porcelain

A vase can be worth under .50 cents or over $50 million These days just about every household has some sort of porcelain, whether it’s as a collectible, dinnerware or holiday ornament. And it is one of the most intriguing …

Oil Lobbying Group Creates Best Practices for Fracking

An oil industry lobbying group on Wednesday unveiled voluntary standards aimed at tamping down concerns about the oil and gas production process known as horizontal drilling, or fracking, in communities around the United States. The American Petroleum Institute said it …

Japan, U.S. Form Insurance Alliance

The National Association of Insurance Commissioners (NAIC) joined Financial Services Agency of Japan (FSA) to launch a new bilateral dialogue between insurance supervisors from the U.S. and Japan. The meeting, held in Tokyo, provided an opportunity for both countries to …