stress News

First Notice of Loss an Opportunity to Build Customer Satisfaction: Viewpoint

What’s worse: An incident that caused an insurance claim or the claims process itself? Ask a policyholder who has recently lived through a homeowners’ insurance claim process and the results might not be as lopsided as one would assume. Whether …

Medical Resident Fatigue Can Trigger Motor Vehicle Incidents: Mayo Clinic Poll

It appears that long, arduous hours in the hospital are causing more than stress and fatigue among doctors-in-training — they’re crashing, or nearly crashing, their cars after work, according to new Mayo Clinic research. Nearly half of the roughly 300 …

Part 1: How to Identify Burnout and Manage Stress

A career in claims virtually guarantees stress. High claim counts, understaffed departments and changing laws are but a few of the constant vexing issues affecting claims staff. However, much of the stress that occurs in daily life is the result …