social media News

2nd Circuit Uphold’s Defeat of Harassment Suit Against Gay Dating App

A U.S. federal appeals court refused to hold Grindr liable to a New York man who said his former boyfriend used the gay dating app to post fake profiles, in a harassment campaign that caused more than 1,000 men to …

No Panic in Hawaii After False Alarm about Missile Attack

Newswise — When Hawaiians received a false alarm text message that said “Ballistic missile threat inbound to Hawaii. Seek immediate shelter. This is not a drill,” in January 2018, the result was not panic, according to new research from the …

Claims Journal’s Top 10 Contributed Articles of 2018

An emphasis on current laws and focus on insurtech were some of the highlights of Claims Journal’s top read contributed articles of 2018. Slower Traffic Keep Right: A Summary of State ‘Keep Right’ Traffic Laws by Gary L. Wickert, Matthiesen, …

#Resilience: How Zurich Used Social Media to Respond to Customers Affected by Hurricane Michael

You might think that when a major hurricane makes landfall in the United States, Zurich North America employees have more important things to do than to peruse Facebook, Twitter and Instagram. For the most part, that’s true. But a small …

Social Media Caused Confusion in Wisconsin Refinery Blast Evacuation

Social media caused confusion during evacuation efforts following a refinery explosion and fire in Wisconsin, according to a report. Douglas County has created an 18-page report examining the emergency response to the Husky Energy refinery fire in April, Wisconsin Public …

4 Tips to Successfully Use Social Media Discovery to Prove Insurance Fraud

Fraud steals $80 billion a year across all lines of insurance, according to the Coalition Against Insurance Fraud. The number of fraud cases has been rising over the last few years, primarily because of the increase of “soft” insurance fraud, …

Lexington Police Post Videos on Social Media to Solve Crimes

Hours after video showing a woman’s wallet being stolen at a store was posted on YouTube, the suspect came forward and was identified, Lexington police said. The video taken in February showed the woman leaving her wallet on the counter …

Social Media Can Warn of Impending Natural Catastrophes

Social media can warn us about extreme weather events before they happen – such as hurricanes, storms and floods – according to new research by the University of Warwick. Nataliya Tkachenko, with her supervisors in the Department of Computer Science, …

QBE Reports on Using Social Media to Boost Service, Fight Insurance Fraud

Social media data mining offers insurers an opportunity to combat fraud and improve underwriting, according to a recently issued white paper by QBE North America, an operating division of global insurer QBE Insurance Group Limited. The white paper titled “Innovations …

Social Media: Good and Bad for Insurers, Claims

A blessing and a curse is how one industry expert described social media in relation to claims handling. While another said it offered a way for insurers and claims departments to voice accomplishments. Social media has benefits for the industry, …