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Travelers Customers Relying on Mobile Devices to File Claims

According to a comprehensive analysis of its claims, Travelers has seen a substantial increase in the number of claims filed via mobile devices during the past year. The Travelers study broadly examined insurance claims filed over the past 16 months …

Allstate’s April Catastrophe Losses Estimated at $1.4 Billion

Based on 13 events in the United States and Canada, with the largest losses from tornadoes in Alabama, Arkansas, Georgia and Virginia that occurred in the last week of the month, Allstate reported $1.4 billion in estimated catastrophe losses for …

New York Ranks Among Lowest in Nation for Uninsured Drivers

Approximately five percent of New York State motorists may be driving uninsured -among the lowest in the country, according to the New York Insurance Association (NYIA). NYIA cited a study from the Insurance Research Council which reported that 5.4 percent …

Report: Increased Claims Efficiency Equals Better Customer/Agent Service

Property & casualty (P&C) carriers that upgrade their operational capabilities with a focus on better claims management will increase efficiency, reduce costs, and improve customer and agent service, according to Deloitte’s new report, “Driving Operational Excellence in Claims Management.” “As …

NICB Sees 119% Rise in Florida Suspicious Accident Claims

The number of staged accident questionable claims in Florida increased 119 percent during the time period of January 1, 2008 through December 31, 2010, according to a National Insurance Crime Bureau (NICB) report. In 2008, a total of 1,268 Florida …

NICB Reports 10 Percent Rise in New York Suspicious Claims

In 2008, a total of 6,378 New York QCs were referred to NICB from its member insurance companies compared with 6,726 in 2009 and 7,026 in 2010. That represents a 10 percent increase in 2010 from 2008 numbers as reported …

NICB Reports 9 Percent Rise in California Suspicious Claims

In 2008, a total of 15,609 California QCs were referred to NICB from its member insurance companies, compared with 16,274 in 2009 and 17,082 in 2010. That represents a 9 percent increase in 2010 from 2008 numbers according to The …