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J.D. Power Finds Auto Claims Customers Happier than Ever

A consumer survey found that claims handlers for U.S. auto insurers have the highest customer satisfaction levels ever recorded, J.D. Power said Thursday. The market research firm, based in Costa Mesa, Calif., said the average overall customer satisfaction score of …

Vehicle Thieves Rarely Take a Holiday

Once again, New Year’s Day was the leading holiday for reported vehicle thefts in 2010, according to an analysis by the National Insurance Crime Bureau (NICB). Christmas Day repeats as the holiday with the fewest reported vehicle thefts. While Americans …

Honda Civic off Consumer Reports Recommended List

Honda Motor Co’s redesigned Civic LX small sedan dropped precipitously in Consumer Reports ratings and no longer rates well enough to be on the publication’s “recommended” list, the consumer magazine said Monday. The Civic fell from “very good” in the …

Alabama Tops in Most Severe Tornadoes

The upgrade of one of the April 27 tornadoes to an EF5 ranking puts Alabama at No. 1 in the nation for the most severe tornadoes. The tornado that hit Fyffe, Rainsville and Sylvania in DeKalb County at about 6 …