photo estimates News

Share of Auto Claims Using Photo Estimates Doubles During the Pandemic

Social distancing has been a boon for the use of photo estimates after auto collisions. CCC Information Services said that the share of claims processed through its Quick Estimate product increased 125 percent from January to April. “Based on our …

Technology’s Promise and Drawbacks Among Top Claims Stories for 2019

Technology — both its promise and its alleged abuse — was a key component of the most important news stories for claims professionals in 2019. Several insurers introduced new technical innovations to their claims processes during the year. At the …

Vermont 2nd State to Sound Alarm About Photo Estimates for Auto Claims

Another state insurance commissioner is warning auto insurers about the overuse of photo estimates when making settlement offers. Vermont Insurance Commissioner Michael Pieciak issued a bulletin on Thursday to “clarify the division’s position regarding the use of visual adjusting.” “While …

Oregon Latest State to Eye Abuses with Photo Estimates for Auto Claims

Oregon state regulators say insurance carriers are too often using photo estimates as a means of making low-ball settlement offers to policyholders without a thorough investigation. Insurance Commissioner Andrew Stolfi on Oct. 21 released a proposed draft of a bulletin …

Legacy Carriers Embracing Tech with ‘Human Touch’

CHICAGO — The digital transformation of the insurance industry isn’t just for insurtech startups any more. At Allstate, 60 percent of claims are now filed with a cell phone application that allows policyholders to take photos of the damage, Chief …