home insurance News

Omnichannel Consistency Can Boost Customer Satisfaction During the Claims Process

TeleTech Holdings, Inc., a provider of customer experience, engagement and growth solutions, has published research on what matters most to customers when they file a property/casualty insurance claim. The research is based on results from the 2015 TeleTech P&C Customer …

Ohio Homeowners’ Insurance Rates Expected to Climb in 2015

An Ohio insurance industry trade association says homeowner and auto insurance costs for most Ohioans are expected to increase this year. The Columbus Dispatch reports a trend report from the Ohio Insurance Institute says the average cost of insuring a …

Hartford Steam Boiler Launches New Concept in Home Insurance

The Hartford Steam Boiler Inspection and Insurance Company (HSB), part of Munich Re, announced a new concept in homeowners insurance, HSB HomeWorks, which combines breakdown coverage for home equipment systems, appliances and electronics with a suite of home energy management …