customers News

What It’s Like Running Grocery Stores During Coronavirus

After taking the reins of Sprouts Farmers Market Inc. last year, Jack Sinclair set out a clear vision for how to revive a grocery chain that had seen growth stall. The chief executive officer, who previously ran Walmart’s U.S. grocery …

SAP Discloses Security Lapses; Says There Was No Data Breach

BERLIN — Business software group SAP disclosed on Tuesday that some of its cloud products did not meet contractual or statutory security standards and said it would take remedial action to fix the problem as soon as possible. The shortcomings …

Don’t Be Tricky With Virus Claims, Watchdog Warns U.K. Insurers

The U.K. regulator has a message for insurers facing a likely deluge of coronavirus-related claims: play fair. Customers have found themselves in unprecedented difficulties as businesses the world over shut down or change how they operate, and insurers must also …

McDonald’s Workers Sue Over ‘Daily Risk of Violence’ From Customers

Current and former workers from 13 Illinois restaurants are suing McDonald’s Corp. for failing to adequately protect employees from customers who become violent. “McDonald’s breach of duty was the in-fact and proximate cause of plaintiffs’ injuries,” according to the complaint, …

Lawsuit Filed Against Dunkin’ Donuts Over Security Breaches

NEW YORK — Dunkin’ Donuts failed to notify almost 20,000 customers across the U.S. about cyberattacks on their accounts in 2015 and inadequately warned more than 300,000 customers about another hacking attack in 2018, New York’s attorney general said in …

California Grocery Stores Hit by Identity Theft

At least 80 employees and customers at more than two dozen Lucky Supermarkets’ stores in California’s San Francisco Bay area have had their bank accounts compromised after thieves tampered with the credit and debit card readers in self-checkout lines. The …

9 Taken to Hospital Because of Fumes at Georgia McDonald’s

Authorities say nine people were taken to a hospital after firefighters found two customers unconscious inside a bathroom and others struggling to breathe at a McDonald’s restaurant outside Savannah, Ga. Pooler Fire Chief Wade Simmons said one of the customers …

Lawsuit Says Microsoft Tracks Customers Without Consent

Microsoft allegedly tracks the location of its mobile customers even after users request that tracking software be turned off, according to a new lawsuit. The proposed class action, filed in a Seattle federal court Wednesday, says Microsoft intentionally designed camera …

State Farm to Monitor Some Illinois Drivers, Adjust Rates

State Farm Insurance plans to give its Illinois customers a chance to lower – or raise -their rates depending on their driving habits. The Bloomington-based insurer says that in September it will start putting a monitoring device in vehicles driven …