consumer complaints News

$4.3M Recovered in 2012 for North Dakota Consumers

North Dakota Insurance Commissioner Adam Hamm released a report today that shows more than $4.3 million was recovered or saved for North Dakota citizens in 2012. This number represents money recovered on behalf of North Dakotans through the Insurance Department’s …

Ohio Insurance Department Saved Consumers $24M

Ohio’s Department of Insurance says its toll-free hotlines, community outreach and counseling helped save Ohioans just over $24 million last year. Consumer complaints that came into the department led to a lot of savings. The department’s Office of Consumer Affairs …

Missouri Insurance Department Returns Nearly $11M to Consumers in 2012

New York Extends Service for Storm Insurance Questions

New York officials say they’ve set up 24-hour phone service to answer questions from Superstorm Sandy victims about insurance and to help consumers file complaints. The Department of Financial Services hotline has been operating from 8 a.m. to 8 p.m. …

Missouri Insurance Department Fields 26K Complaints

Missouri’s Insurance Department says it has recovered $7.7 million so far this year for consumers with complaints about their insurance companies or coverage. The department said this week it fielded more than 10,000 written inquiries and complaints and more than …

California Insurance Commissioner’s Annual Report Details Consumer Protection

The California Department of Insurance has issued California Insurance Commissioner Dave Jones’ annual report for 2011 that details CDI’s progress on its “ambitious consumer and business protection agenda.” The report, released each year around August, details the work of the …

Feel Cheated? Small Claims Court Brings Big Wins

If you feel cheated by a big company and complaining gets you nowhere, what can you do? A handful of recent cases suggest that consumers can, if they’re motivated enough, win against big companies in small claims courts. These “David …

Arizona DOI Recovers More Than $7 Million in 2011

The Arizona Department of Insurance (ADOI) responded to 9,013 consumer complaints and inquiries in 2011 and provided assistance in settling insurance company disputes and obtaining $7,467,542 in claim settlements and refunds for Arizona consumers. In addition to helping consumers recover …

Louisiana Department of Insurance Recovers $5.3M in 2011

Louisiana Insurance Commissioner Jim Donelon announced that the Louisiana Department of Insurance (LDI) aided Louisiana insurance consumers in receiving more than $5.3 million in insurance payments from consumer complaints in 2011. LDI received 13,208 consumer inquiries and 3,453 official consumer …