It should not be a surprise that drones fly over disaster areas for property inspection, and some insurers use chatbots to answer policyholders’ claims questions. Claims applications and supporting documents are shared within seconds, and real-time monitoring sensors alert people …
The insurance industry is facing major changes in leadership and staffing as Baby Boomers continue to retire over the next decade. According to the Claims Journal 2014 Job & Salary survey, claims managers are concerned about the aging workforce given …
As a claims professional, you need to know more than insurance regulations and customers’ insurance policies. Depending on your specialty area, you may need to be a motorcycle enthusiast, know the finer points of roof repair or speak the language …
American Modern, a leading provider of specialty property/casualty insurance products, announced the launch of a new claims management and training firm, Specialty Insurance Services Corporation. The new firm will offer property and casualty claims adjusting and training services to companies …
Pennsylvania-based Erie Insurance announced that Bill Matrogran has been promoted to vice president of claims training. In this role, Matrogran will focus on continuing to improve the claims organization’s technical skills and enhancing development opportunities. He has been with Erie …