CCC Intelligent Solutions News

Claims People: The Hanover, Sedgwick, CCC and Great American

The Hanover Appoints Claims Leader The Hanover Insurance Group has appointed David J. Lovely executive vice president and chief claims officer. Lovely joins The Hanover from PricewaterhouseCopper, where he was responsible for building a new practice to help clients strengthen …

Auto Repair Backlogs Continuing as Shops Struggle with Labor Shortage, Scarce Parts

Auto collision repair backlogs, first noted this summer, aren’t getting any better and will likely continue next year, according to a new report by CCC Intelligent Solutions. CCC said that 85% of the collision repair shops that use its technology …

New Data Suggests Dangerous Driving Trend Is Slowing, Slightly

Preliminary traffic data provides some hope that a rash of unsafe driving habits spawned by traffic-free roads during COVID-19 business shutdowns is beginning to abate. The National Highway Traffic Safety Administration said that for the second quarter of 2022, from …

Claims Business: Verisk and Vexcel, GEICO and CCC, McLarens

Verisk, Vexcel Partner to Collect Aerial Images After Ian Verisk said it is working with Vexcel Data Program and the Geospatial Insurance Consortium to assess property damage after Hurricane Ian. Verisk said in a press release that Vexcel and its …

Electric Vehicle Sales Rise Sharply, Signaling Changes for Auto Claims

US consumers are rapidly adapting to electric vehicles, a shift away from the internal combustion engine that may change auto insurance claim characteristics. CCC Intelligent Solutions said in a new report that electric vehicles made up 4.6% of new light-vehicle …

No Arbitration in CCC’s Trade Secrets Lawsuit Against Competitor

Tractable admits it used fake names to obtain a license to use CCC Intelligent Solution’s auto damage appraisal technology. Whether the London-based insurtech also defrauded CCC and stole trade secrets hasn’t been proven, but a federal appellate panel ruled that …

CCC: ADAS Calibration Crucial, but What Should it Cost?

The growing number of vehicles equipped with advanced driver assistance systems may be creating opportunities for mischief by collision repair shops. A new report by CCC Intelligent Solutions found that the line-item charge for calibrating ADAS devices at a car …

Claims Business: CCC, Travelers, Envista Forensics and Fourstone

CCC Acquires Safekeep CCC Intelligent Solutions has acquired Safekeep, a New York City-based tech firm that developed an enterprise platform that uses artificial intelligence to manage the subrogation process for property and casualty claims. The acquisition will expand CCC’s claims …

Claims Business: Sedgwick, J.S. Held and CCC

Sedgwick Expands Service Offerings to Include Auto Claims Sedgwick had added automotive loss adjusting, claims administration and recall services to its product offerings. The international claims management firm, headquartered in Memphis, Tenn., said in a press release that it offers …

CCC Says Shortage of Repair Technicians Adding to Pressure on Auto Claim Costs

If a shortage of replacement parts and growing claim severity are not enough to contend with, auto insurers are also coping with a labor shortage among auto repair shops that is driving up claim costs, according to CCC Intelligent Solutions. …